2. How long does delivery take?
3. Will I have to pay customs duties or taxes?
In most cases, no customs duties or taxes are charged. To reduce this risk, all packages are declared with general descriptions (e.g., “clothing” or “accessories”). In rare cases, your local customs office may apply additional fees, which are the buyer’s responsibility.
4. How discreet is your shipping?
We guarantee 100% discreet shipping:
-
Plain, unmarked packaging.
-
Neutral sender information.
-
No product details on labels or invoices.
5. Can I return or exchange items?
Yes, eligible items can be returned within 30 days of delivery.
-
Customers are responsible for return shipping costs.
-
Return packages must be declared at USD $7 or less to avoid customs duties.
-
Custom-made and intimate items (e.g., lingerie, stockings) are non-returnable.
6. How do I choose the right size?
Each product page includes a detailed size chart. If you’re unsure, we recommend contacting our support team before ordering for size guidance.
7. Do you offer custom designs?
Yes! We accept custom orders for both Sissy Maid outfits and cosplay costumes. Please contact us with your ideas, and we’ll be happy to create a design just for you.
8. What payment methods do you accept?
We accept secure payments through major credit cards and other trusted payment gateways. All transactions are encrypted to ensure your safety.
9. How can I track my order?
Once your order has shipped, you’ll receive a confirmation email with a tracking number. Please allow 2–5 days for tracking updates to appear.
10. What if my package is lost or delayed?
If your package is significantly delayed or lost, please contact us at fondcosplay@gmail.com. We will work with the courier to resolve the issue.
